FAQ

Sneak is a low-calorie, sugar-free energy formula, with caffeine, vitamins, minerals, amino acids and electrolytes. Available in powdered form or ready-to-drink cans, both options offer a powerful, sustained energy boost that keeps you alert, focused and hydrated. 

We’ve got a wide variety! Some of them are pretty self-explanatory - Sour Apple, or Raspberry Lemonade, for example. Some are less obvious - but they’re all sweet, sharp and fruity.

Sneak reacts fast. It will take approximately 10 minutes for all of Sneak's key active ingredients to start to take effect. Performance will continue to increase for the next 45 minutes, and the effects will last 4-6 hours, depending on your metabolism.

We’ve done the math so you don’t have to. Sneak starts at $1 per serving, working out way better for your wallet than traditional energy drinks. All of the benefits, less of the cost.

Sneak is a clean energy formula - it improves your performance without the junk. We’ve packed Sneak full of amino acids, vitamins and minerals - and with added caffeine, your energy levels will increase, your focus will be sharper, and you’ll feel refreshingly hydrated.

We think we’ve got the perfect Sneak nailed. Add one scoop or sachet of Sneak to 300-400ml of water and shake. Drop in some ice for extra refreshment, and feel free to experiment with water ratios to find what suits you - 300-400ml is our recommendation, but we know some customers use more or less.

Yes, all Sneak products are vegetarian.

Unlike a lot of our competitors, you won’t find any sugar in Sneak.

Each serving of Sneak contains 150mg of caffeine - about the equivalent of two cups of coffee.

Our energy formulas are made up of amino acids, vitamins, minerals with a small amount of caffeine, natural flavour and colours. You can check out the full nutritional profile of every tub, sachet and can over on the individual product pages - we’ve got nothing to hide.

Most health authorities recommend that adults over the age of 18 should consume no more than 400mg of caffeine per day. This is known as a ‘daily safe limit’ - the amount that can be consumed without any adverse side effects. Sneak contains 150mg of caffeine per serving, which means you can enjoy two servings per day, while still allowing for extra caffeine from other sources, without going over the suggested limit.

Sneak contains sucralose and acesulfame k.

We don’t recommend Sneak to anyone who needs to watch their caffeine intake. That includes children, as well as those that are pregnant or breastfeeding and anyone who’s been advised to avoid caffeine due to a health condition. Everyone else will be just fine, but always check the label carefully. If you do have any adverse reactions, stop using Sneak and speak to a medical professional.

Each piece of merch we make is accompanied by our own size guide - you can find them on the product page of each individual tee or hoodie.

We always recommend checking with your own doctor if you have any concerns relating to diabetes (or any other conditions). We can’t give out individual medical advice, so it’s always best to check with the professionals who know your circumstances and history.

Sneak fully complies with the very highest standards of food legislation - that's the FDA, the FSA and the EFSA.

We recommend consuming within 3 months of opening. Tubs should be kept in a dry area, sealed and with the silica gel sachet inside.

Sneak shakers come with a grill inside to guarantee the smoothest mix ever.

Sneak Shakers are dishwasher-safe, (except for the 'Origins' and 'Metal' Shakers). We recommend washing by hand with warm, soapy water, just to ensure they’re kept in the best condition. Allow the Shaker to dry completely before you replace the lid, and leave the cap open to prevent moisture from accumulating when in storage.

This usually happens when some incorrect information has been added at the checkout stage. Your payment provider will have ‘shadowed’ the funds, but the transaction was unable to be completed - it may show as a pending transaction on your account, but the money will fall back into your account within a few days.

We accept all major credit/debit cards along with PayPal, Amazon Pay and Apple Pay. We also offer Afterpay for US customers. You can see more information on Afterpay here.

When you place an order your bank statement will display both a pre-authorization and the final sale. The pre-authorization hold will drop off within a couple days, depending on the policies of your bank. This hold allows us to verify that funds are available and enables us to proceed with processing your order. This can also happen for orders placed via other payment methods including PayPal.

If you have a discount code, you can enter it at the checkout stage, just after you’ve entered your delivery info.

Orders are sent from warehouses in the US so orders inside the US will not have to pay customs charges.

Follow this link to track your order

We offer two shipping options to the US. Standard delivery which is a 4-8 working day service and express shipping which is 2-3 working days once orders have been dispatched.

The standard shipping fee is $9.99 and express shipping is $20. Some area shipping costs may vary, please see full shipping information here.

The standard shipping fee is $9.99 and express shipping is $20. Some area shipping costs may vary, please see full shipping information here.

If your tracking has not been updated for more than three working days, please send your order number and shipping address over to our customer services team.

Please check with any neighbours or any safe places on your property this could have been left by the courier. If you can’t locate your order, our customer services team can look into it for you - please contact them here.

Unfortunately we cannot change or amend addresses once an order has been shipped.

We recommend washing inside out on a 30 degree wash and avoid tumble drying.

All clothing is made to order so will be sent separately and take slightly longer to arrive.

US Please allow 3-6 working days for dispatch and 3-6 working days for delivery

No, they will arrive separately. All merch is made to order so will take longer to arrive.

US Please allow 3-6 working days for dispatch and 3-6 working days for delivery

Each item has an individual size guide, please check the product page for sizing.

Please note, our clothing is true to size, for a looser fit, we suggest purchasing one size up. 

Tracking information will be available in your account once your order has been despatched.

US Please allow 3-6 working days for dispatch and 3-6 working days for delivery

UK Please allow 2-5 working days for dispatch and 2-5 working days for delivery

US Please allow 3-6 working days for dispatch and 3-6 working days for delivery

EU Please allow 3-6 working days for dispatch and 3-6 working days for delivery

30 days.

See individual products for fabric composition.

You have 30 days to return made to order items, for full return information please check out our returns page.

Return address for made to order items only is -

Sneak Energy Limited
4th Floor Queens House
Queen Street
Manchester
M2 5HT
United Kingdom

We know you want to get your hands on your Sneak package as soon as possible, so we process orders in rapid time. This means it’s not possible to cancel your order after it has been placed. Check out our returns page for all returns info.

Here at Sneak, our reaction times are pretty quick. We process your orders in rapid time, so it is not possible to amend your order after it has been placed.

You will receive a confirmation email with information on your courier who will keep in touch with you on the status of your Sneak package.

It might sound obvious, but please check your junk/spam folders first - and double-check that the email address you provided with your order was spelt correctly. If you still can’t see your confirmation email within a couple of minutes of the order being placed, contact our customer services team here.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You can see full return information here.

When an order has been marked as fulfilled this just means this has been passed over to the dispatch team to process. Please keep an eye on your emails for your tracking information.

We look for people who produce great content, build engaged communities and have lots of personality. In order to be considered for a sponsorship you will need a minimum of 100 concurrent viewers and minimum 50 hours streamed per month. If you would like to enquire about a sponsorship please contact sponsorships@sneakenergy.com. Please note: due to the high volume of enquiries we are unable to respond to unsuccessful applications.

Glad you asked. Sneak Elite is our loyalty scheme, built to reward you every time you stock up on Sneak. You can earn points, climb tiers to unlock exclusive rewards and cash in your points for sweet, sweet discounts.

The Elite scheme is now bigger and better than ever. There are more ways for you to rack up points, the tubs and merch in the Elite Store will need fewer points to redeem, and we’re introducing even more products for you to drop your points on - including discontinued flavours AND exclusive merch.

You’re already in! Everyone who opens a Sneak account (so buying with us, or signing up to our mailing list) will be opted into Elite. We don’t want you missing out.

No and no! All points you’ve earned have been migrated over to the new system, so you can go on spending them as usual.

All customers start off in Bronze tier. If you spend $80 in a 12-month period you’ll be bumped up to Silver, and if you spend $160 in a 12-month period you’ll be part of our Gold tier. 

Each tier will unlock exclusive benefits, from merch in the Elite Store to early launch access when we drop new products. Once you’ve made it into a certain tier, you’ll be guaranteed to stay there for the next 12 months.

For the new tier system, we had to pick a starting point - so we chose 1st Jan this year. If you’ve reached the spend thresholds since 1st Jan ($80 for Silver or $160 for Gold) you’ll go straight into those tiers today.

Every $1 you spend with Sneak gets you 3 Elite points. You can also earn points by following us on social, leaving reviews (one per order) and referring friends - which we’ve made easier than ever.

Entry into Silver and Gold tier is based on spend. Once you cross the threshold for each tier, it can take up to 7 days after your qualifying purchase for your account to be upgraded, to allow for the order to be fulfilled.

If there’s a product in the Elite Store you’ve got your eye on, log in to Sneak Elite and hit ‘REDEEM NOW’ on the product you want. Then add it to your basket. 

You’ll only be able to redeem Elite Store items if there is one other Sneak product in your cart, and you can only redeem one Elite product in any one basket. 

You can also cash in your Elite points for discounts - use the drop-down menu when you reach checkout, or hit ‘REDEEM’ on the discount you wish to use in your Sneak Elite account, then copy the code and enter it at checkout.

Our referral system is easier than ever. Head to the ‘Tell A Friend’ page, and enter your friend’s email address.

They’ll receive an email with a link to Sneak - when they follow the link, they’ll automatically get $10 off at checkout when they spend $35. Once your friend completes their order, you’ll bag 100 points direct to your Elite account (redeemable for $10 off at checkout).

For a successful referral, the referred customer must be a new customer, with a different billing, shipping and IP address from the referrer.

There is a limit of 5 successful referrals per customer

If you don’t meet the spend threshold over a 12-month period, you’ll drop down a tier. So if you’ve made it up to Gold but you spend less than $160 over the next 12-month period, you’ll drop down to Silver.

The Elite Store will be packed out with tier-exclusive merch, which will rotate regularly to keep things fresh. We’re also introducing some discontinued flavours to the roster… exclusively for the top tier members.

The Elite Store will be packed out with tier-exclusive merch, which will rotate regularly to keep things fresh. We’re also introducing some discontinued flavours to the roster… exclusively for the top tier members.

Your points will expire if you don’t make a purchase on the Sneak store in a 2-year period.

You do you! The beauty of Sneak is you're in control - lots of our customers combine their favourite flavours with milk, soda, or indeed each other, to create a taste perfectly suited to them.

Here’s a handy guide to whether something will be restocked.

If we’ve specified a product is LIMITED, it probably won’t be restocked once it’s sold out. (Examples: Blankberry, Glow Shakers, Unreleased)

If we’ve specified a product is SEASONAL, it will be restocked a few times in a short period, and then will go back into the vault.

If we’ve specified a product is PERMANENT, it’s around for the long-haul, and a restock will only be a few weeks away. (Example: Neon Punch)

You can usually find out whether something is permanent, limited or seasonal over on our socials, or on the product page itself.

When we have news, you’ll have news. If we have a new product to announce, it’s highly likely it’s going to be on our main socials rather than replying to a comment on here. Make sure you’re following us - we’re @SneakEnergy everywhere!

Discount codes cannot be used in conjunction with any other offers. For example, you cannot use STACK10 with the $5 off Shaker upgrade. The checkout will favour the discount which provides you with the biggest saving.

Free gift with orders over a specified threshold will entitle you to free gift if your order total is equal to or above the threshold after discounts and before shipping costs.

The free gift cannot be combined with any other discount.

No, you will need to manually redeem your free gift by pressing the redeem button in the cart

Listen, we wouldn’t call a shaker ‘THE TANK’ unless we were certain it could live up to the name. This monstrously large shaker has a 1000ml capacity, and it’s double-walled to keep drinks cold ALL day. A carry handle means you can keep your precious Sneak by your side, and the robust construction is just begging for you to put it through its paces. Make some room in your life (and on your shelf) for this big boi.

$28.00

The Tank Metal Shaker will drop in the US on Thursday 8th February at 8am ET.

Nope - this Shaker is a permanent addition to the range.

We recommend that you hand-wash your Tank Metal Shaker.

The Tank metal shaker has a stainless steel body with the seal and lid made from plastic.

Nope, The Tank will come in a plastic wrap and will be shipped in an outer box, as part of your total order.

Yes, The Tank is double walled, so will keep your drinks cold all day.

Sneak Tee (Black): £25.00 | $30.00 

Sneak Tee (Grey): £25.00 | $30.00 

Sneak Hoodie (Black): £60.00 | $60.00

Sneak Hoodie (Grey): £60.00 | $60.00

Wednesday, February 28th at 10AM ET.

Nope, our new collection of clothing is permanent.

Clothing size guides can be found on the product pages on our website sneakenergy.com.

All Black based Clothing is 100% cotton. All grey-based Clothing is 99% cotton and 1% viscose.

Machine wash 30°. Do not bleach. Tumble dry low heat. Low iron. Do not dry clean.

Our permanent collection of clothing is not made to order so will be delivered as per our standard delivery timeframes.

Banana with a hint of waffle. Or should that be waffle with a hint of banana? Either way, this is the combo we never knew we needed. Mix with milk or your preferred milk alternative for a Sneak Shake taste sensation whipped up by the Sneak Diner’s very own flavour hotshots.

For best results, mix one scoop of Sneak Shake with milk, or the milk alternative of your choice. We usually go with oat milk, but you do you.

Yes, Sneak Shake is vegan.

The base formula has the same number of calories as our regular formula - 12 per serving. However, please be advised that whatever milk (or milk alternative) you choose to add to the formula will change the caloric content (as well as the carb content, the sugar content, and so on).

SNEAK SHAKE 150g TUBS: £22.50 | $22.50 | €25.50

We know costs are rising across the board, and we’re working hard to avoid price increases for our community. Sneak Shake formula does cost us a little more to make, and will be priced higher than our OG formula - but we still believe it’s a pretty tasty price for a premium product.

Thursday 28th March.

Nope, Banana Waffle Shake is permanent.

No, no order limits.

No.

Yes it is.

Yes. We’ll be introducing Banana Waffle Sachets 10g to the collection soon however these will only be available in the UK. Be sure to sign up to our mailing list and follow us on socials for all the latest news and updates.

Our team does not work Bank Holidays, so orders placed on a holiday are sent the next working day.

• DPD next working day orders placed on Thursday 28th March will be delivered by Tuesday 2nd April.
• DPD next working day orders placed after midnight Thursday 28th March and over the bank holiday weekend will be processed and dispatched for delivery by Wednesday 3rd April.

All other orders will be dispatched as per the above and will be delivered as per standard delivery times.

Mountain Juice: 

All-night movie marathon pending? Grab your Cheetos, your sharing bag of popcorn… and don’t forget your Mountain Juice. Why is it called that? None of your damn business.This luminous green rocket fuel will keep you laser-focused through a Saturday night of 90s slasher movies, your 34th viewing of Pulp Fiction… or the original Matrix trilogy. Yep, it still holds up. The flavour is ultimately indescribable, but we’re getting a lot of tangy citrus and we’re not afraid of it.

Toffee Popcorn: 

We’ve all been there - you’re settled in for a movie night but you can’t hear a single bit of dialogue because your pal is rustling their popcorn next to you. Say no more. Toffee Popcorn Shake lets you silently slurp that delicious nostalgic taste all night long, so you can hear Arnie say ‘hasta la vista, baby’ in crystal clarity. Just mix with milk or your preferred milk alternative for a taste that’ll transport you back to Saturday nights as they should be.

Mountain Juice (OG ENERGY) 400g: £39.95 | $45.00| €45.00

Toffee Popcorn 150g: £22.50 | $22.50 | €25.50

Vision Shaker: £10.00 | $10.00 | €12.00

Sneakvision Collectors Box:  £72.50 | $79.50 | €82.50

Caffeinated Popcorn 60g: £3.00 | $4.50 | €3.50

Sneakvision Hoodie: £59.00 | $59.00 | €68.99

We know costs are rising across the board, and we’re working hard to avoid price increases for our community. The Sneak Shake formula does cost us a little more to make, and will be priced higher than our OG formula - but we still believe it’s a pretty tasty price for a premium product.

Thursday 11th April 

• Early Access (Community & Gold and Silver Elite) at 1pm GMT | 8am ET | 2pm CET
• All Access at 2pm | 9am ET | 3pm CET

Yes, our Sneakvision collection Is a limited drop, once the Sneakvision products are gone, they’re gone for good.

Yep, we're running early access for the Sneak Community and Gold / Silver Tier Elite members when the Sneakvision campaign launches, available for 60 minutes only. Join our FB and Discord Communities for early access.

There will be order limits to the Collectors boxes only with a limit of 2 x boxes per order.

Nope, no Sachets will be available for this limited launch.

As Mountain Juice and Toffee Popcorn are limited edition flavours it won't be available on subscription.

There are no offers on this drop, but join our mailing list to keep an eye out for any future offers!

Yes - the formulas are the same, but the flavours are slightly different. These are due to regional palate differences and preferences.

The Vision Shaker is Plastic and holds 800ml.

The Vision shaker is the same as current plastic shakers, so is dishwasher safe.

Yes the Sneakvision Popcorn is Vegan.

The Collectors Box includes: 

Sneakvision Collectors Box: 

Includes: 1 x Tub Mountain Juice 400g | 1 x Toffee Popcorn Shake 150g | 2  x  24g popcorn | 1 x Vision shaker

Size guides uploaded to individual items - here for reference.

All clothing in the Sneakvision drop is made-to-order so will be sent separately and take slightly longer to arrive. Please allow 2-6 working days for dispatch and 2-6 working days for delivery.

Washing Instructions: Wash at 30 degree wash, we advise no tumble drying.